Every product is satisfaction guaranteed and may be returned, please email us and explain the reason. We will check the available of the replacement item you are requesting and write back soon to guide you the steps needed to make the exchange when your claim is approved.
1.30 Day Returns 1 Year Warranty
If for any reason you are dissatisfied with any item(s) purchased from motowolfstore.com, simply contact our Support Center. You can return the product within 30 days after receiving the delivery. We also provide one-year warranty service.
2.Get a Solution
Steps to contact us:
Please contact us immediately describing the issue in detail, including the return reason, along with your order number and SKU product number. For defective, incorrect or not as described items, please send us a clear picture or video of the problem.
a. IdeaWin's responsibility
If our company is responsible for the issue with confirmation, we will resend one.
If the customer simply wants to exchange the item, we can also allow a return. In that case, the customer will be responsible for the shipping fee for an exchange.